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Smarter space missions through
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About us
Stellar.Space provides integrated engineering, analytics, and regulatory services to help government and commercial clients build and operate mission-ready space systems.
Based in Slovakia, operating across Europe and beyond.


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A Framework
that Scales with You
01
Discover
Clarify mission
goals & constraints
02
Design
Build architecture
aligned with objectives
03
Validate
Model, simulate,
and test critical paths
04
Deliver
Support integration
& regulatory compliance
05
Operate
Manage deployment
and ensure mission readiness
06
Optimize
Use analytics to guide
continuous improvement

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Terms of Service
of Stellar.Space s. r. o.
(hereinafter also referred to as "GTC")
I. Subject of the GTC
1.1 These general terms and conditions are issued by the business company Stellar.Space s. r. o., with its registered office at Diaľničná cesta 5621/22B, 903 01 Senec, Company ID: 56 644 361, registered in the Commercial Register of the District Court Bratislava III, Section: Sro, Insert Number: 183380/B, e-mail: info@stellar.space, (hereinafter also referred to as "Stellar.Space") for the purpose of regulating any and all legal relations arising between Stellar.Space and any legal or natural person – entrepreneur, who is a purchaser of goods or services provided by Stellar.Space (hereinafter also referred to as the "Purchaser"), (Purchaser and Stellar.Space are hereinafter together also referred to as the "Contracting Parties").
1.2 Stellar.Space primarily supplies the following goods and services: a) Machines, particularly for welding, cutting materials with plasma, flame, water jet, laser, mechanical processing, and their components (hereinafter also referred to as "Equipment" when the nature of the thing implies, equipment may also mean just part of it; for the purposes of these GTC, equipment and other consumables, particularly mounting material, spare parts, etc. are collectively referred to as "Goods"), b) Software for equipment or related to equipment (hereinafter also referred to as "Software"), c) Equipment installation, d) Service activities, e) Brokerage activities in trade, services, production ("subject of performance" in the contract or GTC).
1.3 These GTC are valid and effective for all contracts concluded between Stellar.Space and the Purchaser, wherein by concluding the contract with Stellar.Space, the Purchaser confirms that they are familiar with the GTC, or that the GTC are attached to the contract pursuant to § 273 of Act No. 513/1991 Coll., Commercial Code as amended (hereinafter also referred to as "Commercial Code"). Should the contracting parties wish to agree differently from these GTC, they must do so in a written contract, with the text of these GTC remaining unchanged under all circumstances. Any interference or alteration of the text of these GTC is invalid and the version of the GTC currently published on the website of Stellar.Space s. r. o. https://stellar.space prevails.
1.4 The purpose of the GTC is to adjust legal relations between Stellar.Space and the Purchaser such that: a) Stellar.Space manufactures the subject of performance for the Purchaser according to the Purchaser’s requirements; b) The Purchaser provides Stellar.Space with cooperation in the form of information, advances, and carries out actions necessary for construction and technical readiness of the destination; c) Stellar.Space or the carrier delivers the subject of performance to the destination; d) Stellar.Space delivers the subject of performance to the Purchaser by handing over, or arranging for installation; e) The Purchaser accepts the subject of performance on time and properly, as well as pays Stellar.Space the price for the subject of performance and other actions specified in the contract or the GTC; f) Stellar.Space provides the Purchaser with a warranty for the quality of the subject of performance according to the conditions of the contract.
II. Formation of an Obligation Relationship
2.1 During pre-contract negotiations, Stellar.Space and the Purchaser are obliged to define: a) The type of subject of performance according to point 1.2 GTC; b) The exact technical and performance parameters of the subject of performance; c) The exact final location or installation location of the subject of performance (hereinafter "Destination"); d) Exact technical specification of the Destination; e) The type and parameters of inputs and media necessary for the proper operation of the subject of performance within the expected scope; f) The proposed price of the subject of performance, maturity of the price of the subject of performance, amount of advance, amount and maturity of individual installments of the price of the subject of performance, securing the payment of the price of the subject of performance; g) The term, or how the term of delivery and handover of the subject of performance to the Purchaser will be determined; h) Conditions of necessary cooperation on the part of the Purchaser; i) Which contracting party is obliged to arrange and pay for transport, insurance of the subject of performance, and ancillary costs; j) Conditions of transport, including insurance of goods, place of operation of Stellar.Space from where the subject of performance will be dispatched, anticipated start date of transport, and packaging of the subject of performance.
2.2 Based on the result of pre-contract negotiations, Stellar.Space is entitled to send the Purchaser a draft contract documentation model containing mainly details mentioned in clause 2.1 GTC.
2.3 The proposal to conclude a contract (order), duly signed by persons authorized to act on behalf of the Purchaser with officially certified signatures (if certification is necessary), which consists of the contract documentation model (point 2.2 GTC), the Purchaser is obliged to send to Stellar.Space in two (2) written copies.
2.4 The contract between Stellar.Space and the Purchaser (hereinafter "contract") is concluded at the moment the order is accepted and duly signed by Stellar.Space. Stellar.Space is obliged to deliver one copy of the contract to the Purchaser.
2.5 The contract supersedes all previous agreements between Stellar.Space and the Purchaser to the extent that the contract regulates.
2.6 Unless the GTC explicitly state otherwise, the contract can only be amended by a written addendum.
2.7 An individual provision of the GTC will not apply if a contract between the contracting parties contains a different legal regulation of relations between the contracting parties than the given provision of the GTC.
III. Price of the Subject of Performance, Payment Terms, Security
3.1 The proposed price of the subject of performance is determined by Stellar.Space at its discretion, and the price stated in the concluded contract is binding for both contracting parties. Unless explicitly agreed otherwise in the contract, the price does not include transport costs, costs for non-standard packaging of delivered goods, or any other ancillary costs, and the price is agreed in EUR. Stellar.Space usually regularly prepares and updates the price lists of its goods and services. Unless otherwise agreed, Stellar.Space is entitled to unilaterally change and adjust any price lists of its goods and services.
3.2 Stellar.Space is entitled to change the price in case there is a change in the technical or technological solution compared to the subject of the contract or if there is a change in generally binding legal regulations affecting the price. Stellar.Space is obliged to inform the Purchaser of such change or the possibility of a change without undue delay. If the price change exceeds 10% of the original total price, the Purchaser has the right to withdraw from the contract. If the Purchaser does not withdraw from the contract within 7 calendar days from the day the increase of the original price was notified by Stellar.Space, the right to withdraw from the contract expires. For any changes to the subject of performance requested by the Purchaser and approved by Stellar.Space, Stellar.Space is entitled to increase the price of the subject of performance according to its current price list, without giving the Purchaser the right to withdraw from the contract.
3.3 Unless agreed otherwise, the maturity of each financial obligation of the purchaser is fifteen (15) calendar days, with this period commencing on the day when the obligation of the purchaser to fulfill the financial obligation arises.
3.4 Stellar.Space is entitled to perform partial invoicing and request installments in parts. In the event of the realization of a part of the subject of performance that allows the purchaser to utilize the basic properties of the subject of performance, the purchaser is obliged to pay the price for the delivered parts of the subject of performance.
3.5 The day of fulfillment of the purchaser's financial obligation is considered to be the moment the amount is credited to the bank account of Stellar.Space specified in the contract. If the bank account is not specified in the contract, the purchaser is obliged to remit to the bank account of Stellar.Space specified in section 1.1 of these GTC.
3.6 The purchaser is not entitled to offset their financial claim against the claims of Stellar.Space through a unilateral legal action without prior written consent from Stellar.Space.
3.7 In case the purchaser is in delay with fulfilling any of their financial obligations, Stellar.Space is entitled to demand the payment of interest on late payment from the purchaser at the rate of 0.05% of the outstanding amount for each day of delay.
3.8 To ensure timely and proper fulfillment of the purchaser’s obligation to pay the price of the subject of performance, or part thereof, Stellar.Space generally requires the purchaser to establish a letter of credit, bank guarantee, or provide another similarly effective legal instrument (hereinafter "security"). The form and conditions of security are specified in the contract.
3.9 If the purchaser fails to properly and timely fulfill the agreed security conditions or if the scope and quality of the security are reduced during the period before the purchaser acquires ownership rights to the subject of performance, Stellar.Space is entitled to: a) Suspend all its contractual and legal obligations, without entering into default or incurring liability for damages towards the purchaser; and simultaneously b) Demand additional security from the purchaser; c) Withdraw from the contract.
3.10 When providing taxable performance, Stellar.Space is obliged to issue a proper invoice to the purchaser, meeting the requirements of an adequate tax document.
3.11 All prices and calculations provided in the communications between the contracting parties or in the GTC are quoted excluding VAT unless explicitly stated otherwise. VAT will always be charged according to the current legal regulations in force at the time of issuing the relevant accounting documents.
3.12 The purchaser undertakes to immediately inform Stellar.Space in writing of any changes to their tax identification /VAT number/, or any change in their VAT registration status /payer - non-payer/.
IV. Packaging, Transportation, Transfer of Risk, Delivery of Goods
4.1 Stellar.Space is obliged to ensure: a) the packaging of the goods and preparation for transport; b) the handover of goods to the appointed carrier; c) if explicitly stated in the contract, the installation of goods at the Destination; d) if explicitly stated in the contract, the training of the Purchaser's personnel.
4.2 Stellar.Space is obliged to ensure usual and suitable packaging of the subject of performance for the agreed type of transportation.
4.3 The packaging material of the subject of performance is non-returnable, and costs associated with the disposal or recycling of packaging material and means used to secure and protect the goods during transport are borne by the Purchaser.
4.4 When executing a purchase of goods, Stellar.Space is obliged to: a) if necessary, arrange for any export license or other official permit, pay all duties, taxes, and other fees for export, and execute all official acts necessary for the export of goods; b) if the Purchaser does not provide other instructions and guidelines in time, conclude a transport contract for the carriage of goods at the risk and expense of the Purchaser; c) notify the Purchaser of all information needed to secure insurance for the goods. Stellar.Space is not obliged to insure the subject of performance unless otherwise agreed in the contract; d) if Stellar.Space is obliged to arrange transport, deliver the subject of performance to the Purchaser; e) if the Purchaser is obliged to arrange transport, hand over the subject of performance to the carrier appointed by the Purchaser; f) bear all risks and losses or damages to the goods until the transfer of the risk to the Purchaser; g) notify the Purchaser that: (i) the goods have been delivered to the Purchaser; (ii) the carrier took over the goods on the appointed day for transport to the Purchaser and provide the Purchaser with necessary information and documents for collecting the goods from the carrier; (iii) the carrier did not take over the goods on the appointed day for transport to the Purchaser; h) at the Purchaser's request and at their risk and expense, assist in obtaining documents demonstrating rights to the transported goods; i) cover costs associated with control actions (quality, measure, weight, quantity inspection) necessary for the delivery of goods according to the contract, as well as costs connected with pre-dispatch inspection required by export country authorities; j) pack and label the goods at their discretion unless otherwise agreed in the contract; k) promptly, at the request of the Purchaser, and at their risk and expense, provide assistance in obtaining documents and information that the Purchaser needs for the import of the goods or their transport to the Destination.
4.5 The Purchaser is obliged to: a) immediately confirm in writing to Stellar.Space that a particular obligation has been fulfilled (e.g., for customs, bank, or insurer); b) promptly and properly, no later than seven (7) business days before the agreed delivery date of goods at the Destination, provide Stellar.Space with all information and materials concerning the collection of goods by the carrier (especially the name, contact details, and communication information of the carrier, proposal for the exact day and time of goods dispatch from Stellar.Space's facility, type of transport, carrier’s capacity), if arranging transport is the Purchaser’s obligation; c) promptly and properly arrange transport of the goods if arranging transport is the Purchaser’s obligation; d) promptly and properly perform all actions leading to the construction and technical readiness of the Destination; e) promptly and properly pay the purchase price for the subject of performance, or a part thereof; f) promptly and properly accept the subject of performance, or a part thereof; g) at their own cost and risk, carry out the unloading of goods from Stellar.Space’s vehicle or the carrier’s vehicle at the Destination; h) make the Destination accessible to Stellar.Space for the purpose of installation of the subject of performance if the installation is also the subject of performance by Stellar.Space; i) provide Stellar.Space with necessary cooperation to fulfill their obligations; j) delegate qualified and skilled personnel for training if training the Purchaser's personnel is part of the subject of performance by Stellar.Space; k) in the case of transfer or sale of the subject of performance to a third party, provide the third party with only such an extent of rights and guarantees as provided by Stellar.Space to the Purchaser itself.
4.6 When executing the purchase of goods, the purchaser is obliged to: a) at their own risk and expense, obtain any import license or other official permits and arrange customs formalities for the import of goods and their transportation through any country; b) at their own expense, conclude a contract for the transportation of goods from the agreed place of delivery, except in cases where Stellar.Space is obliged to arrange the transportation of the goods; c) timely and properly accept the goods or part of them; d) assume all risks and losses or damages to the goods from the moment the risk of damage to the goods is transferred to the purchaser; e) cover all costs related to the goods from the moment they were delivered to the purchaser, as well as the costs of export customs formalities and duties, taxes and other fees payable post-export; f) pay duties, taxes, and other fees, as well as costs for carrying out customs formalities payable after the import of the goods and expenses for their transport through any country; g) bear the costs of mandatory pre-shipment inspection unless such inspection is required by the export countries; h) reimburse Stellar.Space for all costs and fees incurred in providing assistance in obtaining documents and information as per section 4.4, point k) of the GTC; i) cover all costs incurred by Stellar.Space because the purchaser: (i) did not timely and properly arrange transportation of the goods; (ii) or the carrier designated by the purchaser did not timely and properly collect the goods from Stellar.Space for transport; (iii) did not timely and properly carry out all actions required for the construction and technical readiness of the Destination; (iv) violated their obligation specified in section 4.5, point b) of the GTC. j) promptly inform Stellar.Space about all security requirements so that Stellar.Space can fulfill the obligations outlined in these GTC; k) at Stellar.Space's request, risk, and expense, timely provide assistance in obtaining documents and information related to security that Stellar.Space needs for transportation and export of the goods and their transportation through any country;
l) if on the day of the transfer of risk of damage to the goods from Stellar.Space to the purchaser, the ownership of the goods did not transfer to the purchaser, the purchaser is obliged to fully insure the goods, especially against any damage or theft, at least up to the value equal to the cost of the goods.
4.7 In the event that the purchaser timely and properly takes over the goods, the contracting parties have agreed that the risk of damage to the goods passes to the purchaser: a) on the day the purchaser took over the goods, provided that Stellar.Space was obliged to arrange the transport of goods; b) on the day the carrier designated by the purchaser took over the goods from Stellar.Space, provided that the purchaser was obliged to arrange the transport of goods.
4.8 In cases where the purchaser does not timely and properly take over the goods, the contracting parties have agreed that the risk of damage to the goods passes to the purchaser: a) on the day the purchaser could or should have accepted the goods, provided that Stellar.Space was obliged to arrange the transport of goods; b) on the day the carrier designated by the purchaser took over the goods from Stellar.Space, provided the purchaser was obliged to arrange the transport of goods.
4.9 The contracting parties agreed that the risk of damage to the goods passes to the purchaser on the day indicated in the contract as the expected delivery date to the purchaser, provided that: a) the purchaser does not timely and properly fulfill their obligation specified in section 4.5, point b) of the GTC; b) the carrier designated by the purchaser does not timely and properly take over the goods from Stellar.Space. 4.10 If the contract explicitly states the delivery parity according to INCOTERMS 2010, the risk of loss and damage to goods transfers in accordance with the agreed delivery parity under INCOTERMS 2010, and the provisions of sections 4.7 to 4.9 of the GTC do not apply. 4.11 The obligation of Stellar.Space to deliver the goods to the purchaser is considered fulfilled on the day when the risk of damage to the goods passes to the purchaser.
4.12 The delivery period of the subject of performance to the purchaser is automatically extended by the time: a) when the purchaser is in default of fulfilling their obligations, including any payment owed to Stellar.Space or the delivery of written confirmation of the final technical specification of the goods, or the final technical specification of the Destination; b) of obstacles that have the nature of force majeure; c) of obstacles preventing the fulfillment of the subject of the contract (e.g., due to destruction or damage of parts, components caused by the carrier, or third party, without the fault of Stellar.Space). Stellar.Space will promptly inform the purchaser of this fact. Stellar.Space is not responsible for damages, including lost profits due to not meeting the delivery deadline agreed in the contract.
4.13 Stellar.Space has the right not to start production, unilaterally and reasonably extend the delivery time of goods and services for the period during which the purchaser is in default of fulfilling their obligation to Stellar.Space, even if it involves performance from another contract. Stellar.Space is not responsible for damages, including lost profits due to not meeting the delivery deadline agreed in the contract.
4.14 If the purchaser has not fulfilled any of the obligations specified in sections 4.5, points d), e), f), k), or section 4.6, point c) of these GTC, or if the purchaser fails to fulfill any other obligation stipulated by the contract or these GTC even within an additionally specified period, Stellar.Space has the right: a) to demand payment of a contractual penalty in the amount of 10% of the price of the subject of performance for each individual breach of any of the mentioned obligations; and at the same time b) to withdraw from the contract.
4.15 Stellar.Space has the right to withdraw from the contract if due to the actions of the purchaser, the production of goods has been interrupted for more than six (6) weeks or the purchaser has not fulfilled their obligation specified in section 4.14 of the GTC. Besides the right to compensation for damages, Stellar.Space is also entitled to payment for the part of the goods that was produced up to the time of contract withdrawal against the purchaser.
4.16 Stellar.Space is entitled to deliver the goods in partial deliveries, as well as fulfill the delivery of goods to the purchaser before the agreed term, and the purchaser is obliged to accept such performance.
4.17 The purchaser is obliged to unload the goods at the Destination.
4.18 If for reasons on the part of the purchaser, Stellar.Space cannot deliver the goods to the purchaser on the agreed day or hand them over to the carrier designated by the purchaser, Stellar.Space is entitled to claim from the purchaser: a) a contractual penalty of 0.1% of the price of the goods for each day the purchaser is late in fulfilling this obligation, up to a maximum of 5.0% of the price of goods; and at the same time b) lump-sum costs for the packaging, relocation, and storage of goods in the amount of EUR 1,000, payable from the first day of the purchaser's delay.
V. Delivery of Goods, Acceptance Tests
5.1 If the subject of performance by Stellar.Space: a) involves the installation of goods directly at the Destination, the delivery is considered as the day when any of the facts specified in section 5.12 of the GTC occur; b) does not involve the installation of goods directly at the Destination, the delivery is considered as the day when the risk of damage to the goods passes to the Purchaser.
5.2 Unless agreed otherwise, the Purchaser is obliged to: a) provide Stellar.Space with the necessary cooperation for installing the goods at the Destination, including securing installation tools according to the requirements of Stellar.Space; b) allow Stellar.Space’s employees (hereafter "installation workers") access to the Destination; c) provide installation workers with the necessary special protective equipment at the Purchaser's expense; d) reimburse Stellar.Space for the accommodation costs of the installation workers during the installation of goods; e) reimburse Stellar.Space for transportation and travel costs and compensation for time lost (per diems) during travel according to actual expenses incurred; f) reimburse Stellar.Space for the travel allowances of installation workers in accordance with regulations governing travel expenses.
5.3 Before the arrival of installation workers, the Purchaser must prepare the installation site at their own expense according to the instructions of Stellar.Space, specified in the contract, in a separate project, or notified to Stellar.Space at least thirty (30) calendar days before the planned delivery of goods. Unless agreed otherwise, the Purchaser must have electricity, water, and gas connections, and internet access ready as per the site project. The installation surface must be sufficiently hardened, the flatness of the surface must be as per the project, and adequate temperature and humidity must be maintained at the site. The Purchaser must notify Stellar.Space in writing of the readiness of the site no later than seven (7) calendar days before the start of installation. The Purchaser is obliged to provide at their own cost, according to the instructions of Stellar.Space, transportation and handling equipment, such as a crane or forklift, for the installation of the goods.
5.4 The Purchaser is obliged to provide cooperation to the installation workers during installation.
5.5 The unpreparedness of the site or lack of cooperation by the Purchaser is a reason for the interruption of the installation of goods by Stellar.Space, and the Purchaser is obliged to pay all costs associated with this interruption. If for this reason, installation work is interrupted for more than twenty-four (24) hours, Stellar.Space has the right to withdraw its installation workers. The subsequent commencement of the resumed installation work is subject to the available capacities of Stellar.Space, during which time Stellar.Space is not delayed relative to the Purchaser and is not responsible for any damages to the Purchaser related to the interruption of installation work. Stellar.Space has the right to charge the Purchaser the hourly installation rate for the duration of the interruption of installation until the withdrawal of workers by Stellar.Space.
5.6 The Purchaser is obliged to provide, free of charge, the media, materials, and other required items needed for carrying out the acceptance tests on the delivered goods (hereinafter referred to as "acceptance tests"). The Purchaser must also ensure, at their own expense, the cooperation of competent personnel for conducting the acceptance tests.
5.7 The purpose of the acceptance tests is to verify the functionality of the goods and compliance of the technical and operational parameters of the goods with the specification stated in the contract.
5.8 The Purchaser is not authorized to use or operate the goods or any part thereof before the completion of the acceptance tests.
5.9 Stellar.Space is obliged to notify the Purchaser of the day and time of the acceptance tests at least two (2) business days in advance.
5.10 The Purchaser is obliged to: a) participate in the acceptance tests through a representative authorized to act on behalf of the Purchaser and through a person with the necessary expertise and practical experience; b) provide Stellar.Space access to the Destination and the goods; c) actually verify the functionality, technical, and operational parameters of the goods; d) confirm the results of the acceptance tests with signatures of their representatives on the acceptance protocol.
5.11 Unless agreed otherwise, Stellar.Space is obliged to: a) participate in the acceptance tests through a representative with the necessary expertise and practical experience; b) actually verify the functionality, technical, and operational parameters of the goods; c) record in the acceptance protocol the results of the acceptance tests, i.e., that (i) the goods are fully functional and without defects or (ii) record a description of any identified defects of the goods and the impact of the defect; d) if a defect is found, determine whether the defect is significant or insignificant and specify the period within which the defect will be rectified; e) draft an acceptance protocol of the test results and provide the Purchaser with one copy; f) confirm the results of the acceptance tests with signatures of their representatives on the acceptance protocol.
5.12 In the case of direct installation of goods at the Destination by Stellar.Space, the goods are considered delivered to the Purchaser: a) on the date specified as the day of signing the acceptance protocol, if the acceptance protocol records that the goods were delivered without defects; b) on the date specified as the day of signing the acceptance protocol, if the acceptance protocol records that the goods were delivered with defects other than significant defects; c) on the day the Purchaser begins using or operating the goods, however, no later than the day the acceptance tests should have been conducted according to section 5.9 of the GTC, if the Purchaser breaches their obligation specified in section 5.8 of the GTC; d) on the day the Purchaser violates any of their obligations specified in section 5.10, letters a), b) or d) of the GTC; e) on the day of obstruction of the acceptance tests by the Purchaser, including the day according to section 4.8, or 4.9 of the GTC.
5.13 In case the acceptance protocol records a significant defect, Stellar.Space is obliged to rectify the defect.
5.14 After rectifying a significant defect of the goods, Stellar.Space is obliged to carry out acceptance tests again, with sections 5.2 to 5.14 of the GTC applying accordingly. Until the reconduct of the acceptance tests and thus proper delivery of the goods, the Purchaser is not entitled to use or operate the goods.
5.15 A significant defect of the goods is understood as a defect that prevents the goods from fulfilling their basic purpose. Stellar.Space is obliged to rectify non-significant defects without undue delay after signing the acceptance protocol.
VI. Retention of Title to Equipment and Goods and Export Restrictions
6.1 The Purchaser acquires ownership rights to the equipment or goods only upon full payment of the entire purchase price.
6.2 Until the ownership right to the goods is acquired, the Purchaser is not entitled to allow third parties to use the goods, pledge them, or otherwise encumber or alienate them. The Purchaser is obliged to immediately notify in writing any damage, theft, or seizure of the goods. In the event that a third party asserts a right to the delivered goods, the Purchaser is obliged to immediately inform Stellar.Space in writing of this fact.
6.3 The Purchaser is entitled to export the goods outside the territory of the state to which the equipment was delivered based on the contract (re-export) only with prior written consent from Stellar.Space. If the goods are exported without consent from Stellar.Space, the warranty on the goods does not apply.
VII. Software License and Intellectual Property
7.1 Stellar.Space will grant the Purchaser a software license based on a written agreement, within the agreed scope according to the price list of Stellar.Space.
7.2 The Purchaser does not have the right to use the software until the full price for the subject of performance is paid. Stellar.Space will activate the software immediately after settling the Purchaser's entire debt to Stellar.Space. Software updates are carried out by Stellar.Space with professional competence and at its own discretion. The Purchaser is entitled to updates only after paying the fees related to specific updates as per the price list of Stellar.Space.
7.3 The Purchaser is authorized to use the software only for their own needs. The Purchaser agrees not to provide the software to third parties. The Purchaser is not authorized to modify or alter any parts of the software. Stellar.Space grants the Purchaser a software license for an indefinite period unless otherwise agreed in the contract.
7.4 Any use of the intellectual property rights of Stellar.Space by the Purchaser is only permitted based on a written agreement with Stellar.Space within the agreed scope and territory.
7.5 The Purchaser is obliged to protect the intellectual property rights and the good reputation of Stellar.Space and its products. Any use of intellectual property, especially trademarks, including the name and logo of Stellar.Space, by the Purchaser is only permitted with the prior written consent of Stellar.Space.
VIII. Warranty Period, Liability for Defects, and Compensation for Damages
8.1 With the quality guarantee, Stellar.Space undertakes that the delivered goods will be suitable for the agreed purpose during the warranty period (hereinafter referred to as the "Quality Guarantee").
8.2 Unless explicitly stated otherwise in the warranty card, contract, GTC, or technical documentation, the warranty period for the goods is twelve (12) months. The warranty period for goods containing components supplied by a third party, such as a plasma source, laser source, water pump, filtration equipment, exhaust equipment, and other independent units (hereinafter also "components supplied by a third party"), is always specified separately by the third party in the warranty card or technical documentation pertaining to the individual parts of the goods.
8.3 The warranty period begins on the day the goods are delivered to the Purchaser. Unless the contracting parties have agreed on a longer warranty period, the warranty period shall expire no later than 15 months from the day the risk of damage to the goods is transferred to the Purchaser, which also applies to the warranty on any removed defects of the goods.
8.4 If the Purchaser is more than fifteen (15) calendar days late in paying any claim to Stellar.Space, the obligation of Stellar.Space under the Quality Guarantee will not arise or will expire on the first day of the Purchaser's delay.
8.5 If during the existence of the Quality Guarantee obligation the Purchaser defaults on fulfilling any obligation to Stellar.Space, the Quality Guarantee expires on the first day after the additional period for fulfillment given to the Purchaser by Stellar.Space in a written notice (by email). The length of the additional period for the Purchaser's obligation fulfillment is determined by Stellar.Space at its discretion depending on the specific case.
8.6 The Quality Guarantee does not apply to defects of goods if: a) the installation of the subject of performance is carried out contrary to the instructions, manual, or without prior written approval from Stellar.Space; b) interventions or changes are made to the goods by the Purchaser or third parties without prior written approval from Stellar.Space; c) the Purchaser fails to follow the instructions for using the delivered goods or does not perform the prescribed regular inspections and maintenance;
d) replacement parts or consumables not originally manufactured by the corresponding manufacturer and not approved in writing by Stellar.Space are used; e) the goods are used despite the fact that defects have not been removed; f) the goods are used by untrained personnel.
8.7 The warranty does not cover units and parts that wear out through normal use or that must be regularly replaced (e.g., filter cartridges for filtration equipment, consumables for torches, optics for cutting devices, etc.).
8.8 The warranty for spare parts (including hoses for the transport of media in moving parts of the equipment) is 6 months. Within the warranty, the original replaced components supplied by a third party and other parts of the goods become the property of Stellar.Space. The Purchaser is obliged to ensure a qualified inspection of hoses for transporting media in moving parts of the equipment every 3 months and immediately notify Stellar.Space in writing of the inspection result. A qualified inspection must be conducted by a certified person for this, or directly by Stellar.Space. If these obligations are not fulfilled by the Purchaser, the warranty on the hoses is void and the Purchaser assumes full responsibility for any potential issues and damage to the equipment.
8.9 Visible damage to the equipment and goods, which could have been detected upon inspection during acceptance, must be reported by the Purchaser to Stellar.Space (with photo documentation of all damages) immediately upon delivery, so that Stellar.Space can claim against the carrier (if Stellar.Space arranged the transport). Visible defects of the equipment and goods, which could have been detected during proper inspection upon acceptance, must be reported by the Purchaser to Stellar.Space (with photo documentation of all defects) without undue delay, but no later than 6 hours from delivery. Other defects of the goods that could not have been detected during proper inspection upon delivery must be reported by the Purchaser to Stellar.Space immediately upon discovery, but no later than 12 hours from discovery. If the Purchaser does not report the identified defects within the specified period and in the agreed manner, their claims under the Quality Guarantee or liability for goods defects shall lapse.
8.10 Claims under the Quality Guarantee or liability for defects of goods (hereinafter "complaint") must be made in writing and must include: a) identification details of the Purchaser; b) identification of the goods and the contract; c) a brief description of the discovered defect, with evidence of the defect's existence (especially photo documentation).
8.11 Stellar.Space is obliged to inform the Purchaser of its position on the complaint within no later than five (5) working days of receiving the complaint. In the case of a justified complaint, Stellar.Space is obliged to commence rectifying the defect within seven (7) working days of receiving the complaint.
8.12 Stellar.Space commits to resolving a justified complaint primarily by removing the defect through a service intervention on the goods or its part. If a service intervention is not possible or practical, Stellar.Space may decide to replace the defective part of the goods with a new one. If the legitimate complaint is not rectified within thirty (30) working days from the day the complaint was rightfully made, the Purchaser has the right to demand an appropriate discount on the price of the defective part of the goods. This does not apply to complaints regarding components supplied by third parties, whose defects will be rectified as soon as objectively possible. During the period of complaint handling, the Purchaser is not entitled to any substitute goods nor to any compensation due to the inability to use the goods. Stellar.Space may always rectify a defect by replacing a part of the goods with a new one.
8.13 Unless stated otherwise in the contract, Stellar.Space is not liable for any damages to the Purchaser, including lost profits, especially due to a defect in the goods.
8.14 Claims under the Quality Guarantee belong only to the Purchaser and cannot be assigned to a third party without the written consent of Stellar.Space.
8.15 Declarations of conformity (CE certificates) issued by manufacturers of plasma cutting systems refer to the plasma cutting system as a whole: meaning power source, torch, gas console, ignition, cooling system, pump motor, spare parts, and consumables. This means that if the Purchaser decides to use consumables or spare parts from another manufacturer, the issued Declaration of Conformity becomes invalid, and the plasma cutting system manufacturer, nor Stellar.Space, as the equipment manufacturer, are responsible for any damages associated with using such uncertified plasma cutting systems. It is also valid that the safety measures listed in the operation manuals
for plasma cutting systems assume the use of the original parts mentioned above. In case of using consumable or spare parts from another manufacturer, the correctness and quality of the information and measures stated in these manuals are the sole responsibility of their manufacturer.
IX. Force Majeure
9.1 Force majeure is understood as any unforeseeable or exceptional situation or event that is beyond the control of the contracting parties, not caused by error or negligence on their part, which prevents one of the contracting parties from fulfilling one or more contractual obligations and could not be overcome despite all possible efforts. Force majeure includes, but is not limited to, strikes, armed conflicts, war, terrorist attacks, natural disasters, and pandemics.
9.2 If one of the contracting parties faces a case of force majeure, it shall immediately inform the other contracting party in writing, specifying the nature, probable duration, and expected consequences of the event.
9.3 If one of the contracting parties is unable to fulfill its contractual obligations due to force majeure, it is not considered a breach of obligations or an act contrary to contractual commitments. If the contracting party cannot fulfill its obligations due to force majeure, its right to payment of the price is limited only to the payment of a part of the price for the actually performed subject of performance. The contracting parties are obliged to cooperate with each other and take all necessary measures to minimize potential damages.
9.4 Cases of force majeure extend the contractually agreed deadlines by the duration of the force majeure event and its direct consequences. If the circumstances of force majeure last more than ninety (90) calendar days, each of the contracting parties has the right to withdraw from the contract.
X. Protection of Trade Secrets, Confidentiality, and Protection of Confidential Information
10.1 The contracting parties agree to protect and keep confidential any trade secrets, confidential information, and other facts provided and disclosed to them within the contractual relationship from third parties.
10.2 Confidential information includes all provided data, materials, and documents unless they are publicly available in public information sources. Trade secrets comprise all facts of a business, manufacturing, or technical nature related to the business of Stellar.Space, which have real or at least potential material or non-material value, are not commonly available in relevant business circles, or are intended to be kept confidential by the will of Stellar.Space.
10.3 The obligation to protect trade secrets and confidential information lasts throughout the duration of the contract and after its termination.
10.4 Unless expressly agreed otherwise in the contract, it is valid that the contracting parties are entitled to use trade names as mutual business references, i.e., they may inform third parties that the other party is their business partner. This right can be revoked by the other party at any time.
10.5 The contracting parties agree to protect personal data in accordance with applicable legal regulations, particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and Council dated April 27, 2016 (also referred to in the text as the "GDPR Regulation"). Stellar.Space, primarily through its website https://stellar.space, acquires personal data of individuals (also referred to in the text as "data subjects") who may be interested in its services, as well as the services of its contractual partners. Stellar.Space collects personal data of data subjects, mainly including name, surname, email address, and telephone contact (also referred to in the text as "personal data") for the purpose of re-contacting them with offers of services, goods, and other marketing activities. Stellar.Space is entitled to provide the personal data of data subjects to its contractual partners. Contractual partners are obliged to use personal data only for their own needs and for the same purpose as determined by Stellar.Space when obtaining them. If Stellar.Space informs its contractual partner that the data subject has withdrawn their consent to the processing of personal data, the contractual partner is obliged to promptly destroy the personal data of the data subject and to cease any further use.
XI. General and Final Provisions
11.1 The GTC, the contract, and the contractual relationships established by individual contracts as well as all legal relationships arising from them are governed by the applicable legal system of the Slovak Republic, particularly by the Commercial Code in its current form. In the event of a contract, the GTC are an integral part of the contract.
11.2 In the event that the subject of performance between Stellar.Space and the Purchaser is: a) the delivery of goods according to section 1.2, letter a) of the GTC, it will be a sales contract between the Purchaser and Stellar.Space, where Stellar.Space will be the seller and the Purchaser the buyer; b) the delivery according to section 1.2, letter b) of the GTC, it will be a license agreement, where Stellar.Space will be the licensor and the Purchaser the licensee; c) the delivery of services according to section 1.2, letter c) of the GTC, it will be a contract for work, where Stellar.Space will be the contractor and the Purchaser the client of the contract for work.
Other relationships will be assessed according to the legal relationship that is closest between the contracting parties.
11.3 If the Purchaser is an entity that is not a Slovak entrepreneur, the contracting parties agree that Slovak substantive law shall be the governing law. The provisions of the UN Convention on Contracts for the International Sale of Goods (Notification of the Ministry of Foreign Affairs of the Czech and Slovak Federal Republic No. 160/1990 Coll.) shall not apply.
11.4 Unless expressly agreed otherwise in the contract, the courts of the Slovak Republic are competent to resolve disputes arising from the GTC, contracts, obligations established by these contracts, or obligations arising in connection with these contracts that cannot be settled by conciliation. In the case of a dispute with a third party related to these GTC, the contracting parties agree to provide mutual cooperation to protect their interests and rights in a manner that preserves the good reputation of Stellar.Space and its products.
11.5 The provisions of the contract and these GTC take precedence over all dispositive provisions of applicable legal regulations. If the current legal regulation allows the contract participants to adjust their mutual relationships differently from the statutory or regulatory provisions, then the contracting parties agree that the provisions of the contract and these GTC should be interpreted as an explicit expression of the will of the contracting parties to regulate their mutual relationships in the manner set out in the contract and GTC, which excludes any differing legal regulation according to dispositive legal provisions. The contracting parties agree that the contract may be withdrawn from only in cases where the contract or the GTC expressly state so.
11.6 Any communication between the contracting parties regarding changes or termination of relationships arising from the contract must be made in writing and delivered to the other contracting party, and therefore, a document that is: a) delivered to the other contracting party in person is considered delivered at the moment of its delivery, or the refusal of its acceptance by the contracting party to which it was addressed; b) sent to the other contracting party by mail or courier is considered delivered on the seventh (7th) working day following its proper dispatch as a registered letter. For the purpose of proving delivery, it is sufficient for the sender to show that the shipment was properly addressed, sent, and that postage was paid.
11.7 Regular communication of an operational nature between the contracting parties without legal effects can be made using common communication means, usually electronically, personally, or by telephone.
11.8 The contracting parties can change the identification, communication, and payment data at any time, and such change becomes effective against the other contracting party upon notification of the other party in the manner specified in section 11.6 of the GTC.
11.9 Exercising the right to a contractual penalty under these GTC or the contract does not affect Stellar.Space's right to full compensation for damages.
11.10 The contracting parties are required during the performance of the respective contract to immediately notify each other of any changes in their identification data (e.g., change of legal form, registered office), as well as changes affecting their legal status (e.g., merger or fusion).
11.11 In the event of legal succession, the successor entities of the contracting parties are bound by the provisions of these GTC and individual contracts.
11.12 Claims against Stellar.Space can be assigned by the Purchaser only with prior written consent from Stellar.Space.
11.13 If the Purchaser is delayed in fulfilling their obligations to Stellar.Space, Stellar.Space has the right to suspend the fulfillment of any obligations to the Purchaser, even if it concerns compliance with other contracts or obligations between the contracting parties, regardless of the fact that the Purchaser was not in delay under other contracts or obligations. In such a case, Stellar.Space is not considered to be in delay and is not liable for the resulting damages to the Purchaser or for a random decrease in value. If the Purchaser fails to meet their contractual obligations even within the additional period provided by Stellar.Space, or if the relevant guarantees are not provided by the Purchaser according to the agreement of the contracting parties, Stellar.Space has the right to withdraw from each individual contract.
11.14 Stellar.Space is entitled to unilaterally change these GTC at any time. The change in the GTC is effective from the moment of notification to the Purchaser. In the event of a substantial change to the GTC, the Purchaser has the right to withdraw from the contract or not accept the change in the GTC within 10 calendar days from the moment they became aware of such a substantial change in the GTC.
11.15 Withdrawal from the contract is effective on the day of delivery of the written withdrawal from the contract to the other contracting party.
11.16 The GTC are executed in the Slovak language. In the event that the GTC are also provided in another language version, the Slovak version prevails in case of a conflict between the two language versions.
11.17 These GTC come into force and effect on September 16, 2024.
In Bratislava, on 10/08/2025
Stellar.Space s. r. o.:
Viera Kolláriková, Director
Stellar.Space s. r. o.
Privacy Policy
Stellar.Space s. r. o., ID 56 644 361, Diaľničná cesta 5621/22B, 903 01Senec as a provider, provides for the purpose of fairness and the transparency of the data subject to the concerned person on the processing of personal data under Articles 13. and 14. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “the Regulation“) and Section 19 of the Act of the National Council of the Slovak Republic No.18/2018 Coll. on the protection of personal data and on amendments to certain acts under the title.
Purpose of Processing Personal Data - Contact Form:As a part of the activity, personal data are processed in the client´s records for the purpose of sending a reply to the question asked.Range of persons concerned:natural persons-clients.List of personal data:name, surname, telephone number, e-mail.Legal basis for the processing of personal data:consent of the concerned personCategories of beneficiaries:subjects to whom a specific regulation confers powers to decide on the rights and obligations of natural persons (e.g. courts).The transfer of personal data to third countries is not implemented.Deadlines for deletion of personal data:maximum of 6 months (in case of compliance with legal obligations or legal claims of the provider under applicable legislation).There is no automated decision making, including profiling.The concerned person has the right to revoke at any time the consent to the processing of personal data relating to him/her. The withdrawal of consent does not affect the lawfulness of the processing of personal data based on consent before its withdrawal; the person concerned must be informed of this before the consent is given. The person concerned may withdraw his consent in the same as he/she has given his/her consent.
The concerned persons for whom personal data are processed for specified purposes may exercise the following rights:
Right to request access to your personal data - Right to personal data correction – Right to delete personal data – Right to limit the processing of personal data – Right to object to the processing of personal data – Right to transfer your personal data – Right to lodge a complaint to the supervisory authority, i.e. Office for Personal Data Protection of Slovak Republic.
The rights of the concerned person are specified in more detail in Articles 15 to 21 of the Regulation. The person concerned shall exercise such rights in accordance with the Regulation and other relevant legislation. The concerned person may exercise his/her rights by means of a written application or by electronic means against the provider. When concerned person request oral information, the information may be provided only in case of concerned person has proven his/her identity.
Stellar.Space s. r. o.has taken all appropriate personnel, organizational and technical measures to protect your personal data to the fullest extent possible in order to minimize the risk of misuse. Under our obligation under Article 34 of the Regulation, we inform you, as the concerned person, that if we do, as a provider, violate the protection of your personal data in a way that is likely to result in a high risk to the rights and freedoms of individuals, we will notify you without undue delay.
Legislation and the associated ways to process your personal data may vary. If we choose to update these policies, we will post changes to our website and let you know about those changes. We will inform you in advance of more fundamental change to these policies, or in the event that we are required to do so by the law. We ask you to read these principles carefully and with continuing further communication with us, using our website, to review these policies on a regular basis.
To file a complaint about the way your personal information is processed, including the exercise of the aforementioned rights, you can contact our ResponsiblePerson: info@stellar.space. We will review all your complaints and suggestions properly.
If you are not satisfied with our response or believe that we are processing your personal information unfairly or unlawfully, you may file a complaint with the supervisory authority, Office for Personal Data Protection of Slovak Republic,https://dataprotection.gov.sk,
Hraničná 12, 820 07 Bratislava 27;
tel. number: +421 /2/ 3231 3214;
E-mail: statny.dozor@pdp.gov.sk.